AdministratieBox

Top service!

Communication is nowhere to be found, they respond to you when they feel like it and do not process invoices, which makes accounting chaotic. They do not take complaints seriously and the people you need are never in the office to help you. No feedback on the state of affairs unless you continue to push on and send emails, leave your status read on WhatsApp, often make a call appointment that is not kept, and so on. This summarizes my experience with administration box. I have not switched yet, but I will at this rate. Perhaps my complaints will now be better heard and not ignored.

Onboarding at administration box was fine, nice contact and treated nicely. Afterwards, the administration was in order and we could use their app to scan receipts. And the software to send invoices via there. Very convenient at first glance. In addition, communication was excellent if we had any questions. With the help of administration box, we also switched to a BV and holding structure. It went okay, we mainly got the feeling that everything was very chaotic internally. Unfortunately, I now left to get it internally. Emails or messages were answered increasingly poorly and more slowly, and regularly there was simply no response. The administration surrounding invoices was never updated, which meant that a lot of invoices were always unprocessed or invoices sent were indicated as 'not paid' even though this was the case. In other words, no overview. It was indicated that this was due to a staff shortage and that this would change quickly, but after 3 months no real difference was seen. Thank you for the help lately, but for now the service is no longer sufficient.

After 7 years with an accountant, I was looking for a new accountant due to the termination of the current accountant's work. I hesitated between two new accounting firms and initially opted for the other party instead of AdministratieBox. (choice based on nice personal conversations and more extensive software). And how I regretted this!! After a huge disappointment (not keeping promises, not updating the administration and unnecessarily high bills for minimal additional work), we canceled again after a month and contacted Berton from AdministratieBox again. Together with Berton, we transferred all our administrations to AdministratieBox within 2.5 hours. I had contact with Esra several times during the preliminary phase. He provided all the information very clearly and also booked some of my invoices at the time so that I got a good idea of ​​the software. This shows service and wanting to go that extra mile. The software they develop themselves is super straightforward (in a positive way), very intuitive and does exactly what you need as an entrepreneur. No complicated, dusty accounting software, but very modern, contemporary and offers exactly the insights you want as an entrepreneur. I have been assigned a permanent accountant (David), who is completely up to date with all 3 companies within a week. This is very nice communication. He keeps a close eye on my administration and discovered, for example, a double-paid invoice. He asks for documents on time and follows me up if necessary, so that I can keep track of my administration and things don't pile up. Everything I upload/submit is processed super quickly, so I have an up-to-date overview at least weekly! In addition, everyone has their own specialty, which makes everyone extremely skilled. Gemma does my payroll administration. Also points out contractual errors and provides advice where necessary. Pauline oversees everything and took care of the intake and start-up at AdministratieBox, which went very smoothly. Finally, I had very nice contact with Yousif, a tax employee who had all the time and patience to explain to me the profit and loss account and balance sheet for our holiday home as an investment. All in all, everyone is super knowledgeable, friendly and it feels like a well-oiled machine. Normally I don't write such extensive reviews, but if something goes well, that really deserves to be said. All in all. I only regret the fact that I didn't switch to AdministratieBox sooner! I definitely recommend AdministratieBox! With creative regards, Mike Miyajima MIMEMA | Media & Marketing

I have been with Administratiebox for more than 5 years. Always good, honest and down-to-earth advice... no Randstad madness or Randstad prices ;) - The online system works very well, both on mobile and desktop. You can manually forward or scan receipts and invoices. There is also the option to forward invoices to a specific email address, so they arrive in your mailbox, which also works very well. You can also set in Gmail that certain emails with recurring invoices are automatically forwarded based on keywords or sender... and then it happens all by itself!