Living on a houseboat my dream of installing sun panels was proving to be complicated. All the companies I contacted ended up either telling me that what I wanted wasn't possible or that I first needed to get a construction calculation for my roof, which was also proving to be annoyingly complicated. I had pretty much given up on sun panels when Kai from BestBuySolar contacted me. He had heard from a roofer that I was having problems and offered to help me figure out once and for all if sun panels were a possibility or not. The BestBuySolar team went above and beyond. They discussed every step and option with me, gave clear explanations about pros and cons, were patient in re-explaining, did their own calculations and discussed them with a construction company and never put me under any pressure to decide one way or another. They were incredibly supportive, friendly and patient. Unlike other companies they don't work with standardised options and are willing and able to think out of the box and look for solutions when standard options don't work. The installation day even came earlier than planned! It all went very smoothly, the installing team was friendly and tidy. I could not be happier with the results or with the process!